Tesla Model 3: Roadside Assistance
This is crucial information for owners who have breakdowns or emergencies while driving. It gives a summary of the services and contact details available for Tesla's roadside assistance program.
This section describes what an emergency is—such as a flat tire, malfunctioning car, issue with the battery, or accident—and provides contact information for the Tesla Roadside Assistance team by phone, web support, or mobile application.
It includes the same kinds of services as the Tesla program, including basic repairs, lockout help, tire replacements, jump starting, and towing. It also goes over the anticipated response time, what influences it, and any coverage exclusions or limits.
This section also describes any related expenses and the process by which roadside assistance services are arranged with Tesla service locations. Its overall goal is to provide Model 3 owners with the assistance and direction they require in case of unforeseen circumstances while driving.
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Tesla Roadside Assistance is available to you, 24 hours a day, 365 days a
year, for the duration of
your warranty period.
When contacting Tesla Roadside Assistance, please provide:
The Vehic
DO NOT TRANSPORT WITH WHEELS ON THE GROUND
The rear motor in Model 3 generates power
when the wheels spin. Always transport Model
3 with all four tires off the ground. Ensure that
the tires are un
Note: The tires are allowed to rotate slowly
(under 3 mph or 5 km/h) and for a very short
distance (less than 30 feet or 10 meters) only
when Transport Mode is enabled while the vehicle is being
w
SEE MORE:
Remove
Remove the LH front door trim panel. See Panel - Door Trim - Front - LH
(Remove and Install).
Remove the LH front door inner belt seal. See Seal - Inner Belt - Front
Door - LH (Remove and Replace).
Remove the front LH door glass. See Glass - Door - LH - Front (Remove
and Replace)
The parking brake automatically engages
when you shift Model 3 into Park, and releases
when you shift into any other gear.
Note: The parking brake operates on the rear
wheels only, and is independent of the pedaloperated
brake system.
Warning: In snowy or icy conditions the
rear wheels ma
