During charging, the charge port light (the Tesla "T" logo) pulses green, and the touchscreen displays the charging status. The frequency at which the charge port light pulses slows down as the charge level approaches full. When charging is complete, the light stops pulsing and is solid green.
Note: If Model 3 is locked, the charge port light does not light up.
If the charge port light turns red while charging, a fault is detected. Check the touchscreen for a message describing the fault. A fault can occur due to something as common as a power outage. If a power outage occurs, charging resumes automatically when power is restored.
Note: When charging, particularly at high currents, the refrigerant compressor and fan operate as needed to keep the Battery cool.
Therefore, it is normal to hear sounds during charging.
Note: Air conditioning performance is generally not affected by charging. However, under certain circumstances (for example, you are charging at high currents during a particularly warm day), the air coming from the vents may not be as cool as expected and a message displays on the touchscreen. This is normal behavior and ensures that the Battery stays within an optimum temperature range while charging to support longevity and optimum performance.
Warning: Never spray liquid at a high velocity (for example, if using a pressure washer) towards the charge port while charging. Failure to follow these instructions can result in serious injury or damage to the vehicle, charging equipment, or property.
Stopping Charging
Stop charging at any time by disconnecting the charge cable or touching Stop Charging on the touchscreen.
Note: To prevent unauthorized unplugging of the charge cable, the charge cable latch remains locked and Model 3 must be unlocked or able to recognize your authenticated phone before you can disconnect the charge cable.
However, in cold ambient temperatures below 41Вє F (5Вє C), the charge port remains unlocked whenever the vehicle is not charging, even when Model 3 is locked.
To disconnect the charge cable:
Alternatively, unlock the vehicle by opening a door, using a key card or key fob, or touching Stop Charging on the touchscreen. These methods unlock the charge port as well.
Note: The charge port automatically closes within approximately 10 seconds of removing the connector from the charge port.
Caution: Tesla strongly recommends leaving Model 3 plugged in when not in use. This maintains the Battery at the optimum level of charge.
Manually Releasing Charge Cable
If the usual methods for releasing a charge cable from the charge port (using the charge handle release button, touchscreen, or mobile app) do not work, carefully follow these steps:
Note: The release cable may be recessed within the opening of the trim.
Caution: The release cable is designed for use only in situations where the charge cable cannot be released from the charge port using the usual methods. Continuous use may result in damage to the release cable or charging equipment.
Warning: Do not perform this procedure while your vehicle is charging or if any orange high voltage conductors are exposed. Failure to follow these instructions can result in electric shock and serious injury or damage to the vehicle. If you have any uncertainty as to how to safely perform this procedure, contact your closest Service Center.
Warning: Do not attempt to remove the charge cable while simultaneously pulling the release cable. Always pull the release cable before attempting to remove the charge cable from the charge port.
Failure to follow these instructions can result in electric shock and serious injury.
Charge Port Light
Model 3 is ready to charge and the connector is not inserted, or the charge port latch is unlocked and the connector is ready to be removed.
Note: In cold ambient temperatures below 41Вє F (5Вє C), the charge port remains unlocked whenever the vehicle is not charging. In these situations, the charge port light is white.
As Model 3 approaches a full charge, the frequency of the blinking slows.