Tesla Model 3: Charging equipment faultTry
different charging
equipment(CP_a004)
The charge port is unable to detect whether a
charge cable is inserted or the type of charge
cable connected.
If this alert appears while a charge cable is
connected, it should be determined whether
the issue is caused by the charging equipment
or the vehicle. Try charging the vehicle using
different external charging equipment (charge
cable, charging station, charging stall, etc.).
- If the vehicle begins charging, the issue
was likely with the equipment.
- If the vehicle still does not charge, the
issue may be with the vehicle.
If this alert appears while a charge cable is not
connected or if the issue is suspected to be
with the vehicle, inspect the charge port inlet
and the charge cable connector for any
obstructions (use a flashlight as necessary).
Debris, moisture, and/or foreign objects
present in the charge port inlet or the charge
cable connector can prevent the charge port
from properly detecting charge cables. If any
obstruction is found:
- Remove the debris / foreign object or dry
any moisture.
- Try re-inserting the cable into the charge
port. Charging should now be possible.
Service should only be scheduled if any of the
following conditions are present:
- This alert has appeared / remains present
and the vehicle has been unable to charge
with multiple, different charging
equipment.
- This alert has appeared / remains present
without any charging equipment
connected after any charge port inlet
obstruction has been removed or no
obstruction was found.
For more information on charging, see
Charging Instructions
Unable to chargeCheck charging
equipment(CP_a046)
The charge port is unable to detect whether a
charge cable is inserted or the type of charge
cable connected.
If this alert appears while a charge cable is
connected, it should be determined whether
the issue is caused by the charging equipment
or the vehicle. Try charging the vehicle using
different external charging equipment (charge
cable, charging station, charging stall, etc.).
- If the vehicle begins charging, the issue
was likely with the equipment.
- If the vehicle still does not charge, the
issue may be with the vehicle.
If this alert appears while a charge cable is not
connected or if the issue is suspected to be
with the vehicle, inspect the charge port inlet
and the charge cable connector for any
obstructions (use a flashlight as necessary).
Debris, moisture, and/or foreign objects
present in the charge port inlet or the charge
cable connector can prevent the charge port
from properly detecting charge cables. If any
obstruction is found:
- Remove the debris / foreign object or dry
any moisture.
- Try re-inserting the cable into the charge
port. Charging should now be possible.
Service should only be scheduled if any of the
following conditions are present:
- This alert has appeared / remains present
and the vehicle has been unable to charge
with multiple, different charging
equipment.
- This alert has appeared / remains present
without any charging equipment
connected after any charge port inlet
obstruction has been removed or no
obstruction was found.
For more information on charging
READ NEXT:
Charging stopped because communication
between the vehicle and the external charging
equipment was interrupted.
Confirm whether the external charging
equipment is powered by looking for any
sta
Service Manual for first generation Tesla Model 3.
SEE MORE:
In the unlikely event that Model 3 has no 12V
power, you will be unable to open the front
trunk using the touchscreen, key fob, or
mobile app. To open the front trunk in this
situation:
Note: The following will not open the front
trunk if Model 3 is locked and has 12V power.
Locate an exte
Remove
Remove the 2nd row lower seat cushion. See Seat Cushion - Lower - 2nd
Row (Remove and Replace).
Remove the rear underhood apron. See Underhood Apron - Rear (Remove and
Replace).
Disconnect 12V power. See 12V Power (Disconnect and Connect).
Remove the passenger footwell cover. See C